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Innovation, Technological Change and the
Economy
As the economy has moved from the industrial
age to the information age, the driving force of innovation
has excited some and frightened others. Personal computers,
fiber optics, communication satellites, the World Wide Web
and a host of other fascinating ideas have changed the way
we work and play. Seemingly overnight, new industries have
popped up with a host of new jobs to offer, while obsolete
industries and jobs have gone by the wayside. The paradox
that innovation is both central to economic progress and,
at the same time, the cause of many economic difficulties
is called the churn. The churn can be frightening to those
whose lives may change because of new technologies, but we
should remember that change is necessary for progress. Our
challenge is to be prepared for the opportunities it affords
us.
The U.S. Economy: From
Muscle Power to Brain Power
In the not-so-distant past, possessing
physical strength was a sure way to get a job. Farmers trudged
behind their plows, pick-and-shovel laborers clawed at the
earth and loading dock workers slung cargo over their shoulders.
But the economy has changed dramatically over the past 100
years.
In the early 1900s, machines began to
reshape the role of workers in producing goods and services
as the United States moved from the agrarian (or farming)
age into the industrial age. Steam power, internal combustion
engines and electric motors took the place of brute strength,
and motor skills replaced muscle power as a worker's
most valued resource. People learned to use tractors, backhoes,
forklifts, cranes, lathes, metal stampers and other devices
that saved time and energy. Soon, technology advanced even
further, and machines themselves began taking over more factory
chores.
Today, jobs rely even less on muscle
power and motor skills. America has entered the information
age, and brain power—analytical reasoning, creativity,
inventiveness and even humor—has surpassed motor skill
as the economy's most valuable labor resource. The emergence
of computer, telecommunications and satellite technologies
has dramatically changed the way Americans work. It now takes
only a few employees to accomplish what once required dozens.
For example, the number of secretarial jobs has been declining
since the late 1980s because computers and laser printers
allow supervisors to type and print their own letters and
memos. Even in manufacturing plants, increasingly intelligent
computers are taking on mundane tasks, such as those on an
auto assembly line, that once required workers' constant
attention.
There is nothing new about all of this
change. Innovation and the competitive spirit of the free
enterprise system have always made jobs, and even entire industries,
obsolete. As competition grinds onward, as businesses open,
close, expand, contract or relocate, they set in motion both
layoff activity and new hiring. A shorthand term for the turbulence
in the labor market that is caused by innovations or new ideas
is the churn. The benefit of the churn is that innovation
and technological advances free workers to perform other,
more important tasks—creating new industries, new jobs
and more goods and services for consumers to enjoy.
The Churn in Action
The churn operates all the time, although
it can be most visible during recessions, when industries
come under financial stress and lay off workers. While many
people return to jobs similar to those they had before a recession,
some jobs do not return because innovations have rendered
them obsolete.
While losing a job can be agonizing
for workers and their families, the churn's long-term
effect on the economy is positive. Innovations free workers
in declining industries to produce more and better goods in
new industries. Thousands of new enterprises add new jobs,
bit by bit.
An example of the churn at work is the
transportation industry. In the early 1990s, the introduction
of the automobile sparked an upheaval in jobs, creating a
multitude of new occupations: car designer, mechanic, and
truck, bus and taxi driver, just to name a few. The impact
of the automobile spilled over into dozens of other sectors
of the economy. The oil industry, for example, produced new
occupations: roughneck, refinery and pipeline worker, and
gas station attendant among them. Nonexistent in 1870, the
automobile industry created millions of jobs in the U.S. economy.
Soon after the automobile came the airplane, creating yet
another reshuffling of jobs.
Despite all the jobs created by the
automobile and the airplane, these great inventions were not
welcomed by all sectors of society, at least not at first.
They created unwelcome competition for other industries—everything
from the horse and buggy to railroads and water transportation.
Jobs in those industries disappeared by the millions. In 1920,
for example, 2.1 million Americans earned a living by working
for railroads, compared with just over 230,000 today. The
country employed 109,000 carriage and harness makers in 1900
and 238,000 blacksmiths in 1910. Only a few thousand Americans
make a living in these occupations today.
The experience of the transportation
industry has been paralleled thousands of times with thousands
of innovations. In 1900, for example, it took nearly 40 of
every 100 Americans working on the farm to feed the country.
With technological advances in farm machinery and processes,
today it requires only three. But the decline in farm jobs
has not left the country hungry. Quite the contrary, the United
States has enjoyed agricultural plenty and the creation of
millions of industry and service jobs.
Innovation and Competition
Fuel the Churn
All of these stories highlight a common
theme: innovation has always had the direct effect of creating
new businesses, industries and jobs and the indirect effect
of destroying jobs in existing industries. Despite a constant
turnover from 1900 to today, the total number of jobs has
expanded greatly. And for millions of people, the backbreaking
toil of farms and sweatshops has given way to the comfort
of air-conditioned offices and the advantages of shorter workweeks
and higher pay.
New ideas, new products, new technologies,
new forms of business organization and new markets upset the
status quo, rerouting demand from existing companies and industries
to new ones. On the upside, winners increase sales, and they
add jobs. On the downside, losers find their customers aren't
buying as much, and they lay off workers.
The process of innovation and competition
that recycles labor into new jobs is—more than ever—at
work today. For example, there are more than 1.2 million computer
programmers employed in the United States today. Among the
fastest growing U.S. occupations in the 1980s were those of
software designer, fax machine repairer and cellular telephone
technician, jobs that scarcely existed 15 years ago.
Since the turn of the century, technological
innovations have dramatically changed the way the American
economy works. But for several reasons, such changes do not
happen overnight.
First, the innovators themselves may
not appreciate the usefulness of what they have created. For
example, the inventor of the radio did not foresee that it
would be useful for communicating to mass audiences. Rather,
he saw it only as an improvement in two-way communications—from
ship-to-ship or ship-to-shore. The steam engine, which played
a huge role in igniting the industrial revolution, originally
was invented by miners to pump water out of coal mines. They
saw no other use for it at the time.
Second, an innovation may actually require
another, complementary innovation before its usefulness can
be appreciated. The laser, for example, was of little use
to telephone companies until they also understood fiber optics.
The combined potential of those two technologies, however,
has transformed not only the telephone industry but also many
others, such as cable television.
Finally, revolutionary new technologies,
such as the telephone, electricity or the computer, take a
long time to be fully integrated into the economy. For example,
in 1910, only one-fourth of U.S. factories used electrical
power. Most of these were limited to brand-new factories,
while the older ones continued to rely on steam power. Twenty
years later, three-fourths of factories used electricity.
Time was needed to redesign and refit
older factories for electrical power. All in all, it took
about 40 years for electricity to become entrenched in American
society and significantly affect U.S. productivity. This has
exciting implications for the computer age, which began in
1970 with the invention of the microprocessor. Because the
computer is even more complex than electricity, decades could
pass before we realize the extent of the computer's
potential. In other words, the greatest benefits of the computer
may still lie ahead.
Adapting to Change
The transition from old industries to
new ones can be bumpy and sometimes painful, especially for
workers who lose their jobs. But the economy cannot progress
without the revitalization that engenders job destruction.
It may be tempting to save jobs because no one wants to face
the struggles of unemployment. But government policies to
save jobs almost always fail. They retard economic progress
and ultimately destroy jobs by short-circuiting the vital
process of innovation.
For instance, had our ancestors been
able to implement policies to freeze jobs, the United States
might be stuck in the horse-and-buggy era. The former Soviet
Union guarded the jobs of its citizens. Instead of spiraling
upward with innovations, the Soviet Union stagnated and finally
collapsed.
The best approach a society can take
is to learn to adapt to change. Change often makes people
feel insecure. If people are insecure about their jobs because
they do not feel their skills are up-to-date, then they will
more likely fear job layoffs. Because the economy is changing
so rapidly, ongoing schooling and training are becoming ever
more necessary for workers. Today, a growing number of corporations
realize the advantages of continuously training their workers.
If ideas and brainpower are the most valuable labor resource,
then training and education are crucial to a company's
profitability. A well-educated, well-trained labor force more
readily shifts from the jobs of declining industries to those
of emerging ones. Education followed by constant reeducation
and training can bridge the gap between the skills of the
past and those of value in the future.
Also important is a culture that embraces
those who risk failure and loss to give the community something
new or better than what was there before. These are the entrepreneurs.
They are the people who have the energy and determination
to discover new and better products and to risk taking those
innovations to the market. Many are motivated by the desire
to become rich and famous. Others are motivated by the desire
to make the world a better place. Regardless of the goal,
consumers benefit from new products and services, and workers
benefit from new and exciting careers.
The world today possesses a large inventory
of inventions to help plant the seeds of tomorrow's
industries. The challenges for the United States lie in training
workers for the jobs that will be created as these industries
grow and in encouraging entrepreneurs to take the risks and
endure the hardships and challenges associated with creating
new and better products for the marketplace.
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